The government serves as a nation's control unit, much like the CPU or central processing unit of a computer. It plays an important role that affects people's lives, both directly and indirectly. How a government carries out its functions can impact the quality of life of its citizens. That being said, it is important for a government communications system to be put in place to connect government offices and private citizens.
Years ago, government communications would consist of TV, radio and broadcasts, which would be the means that a government would address its citizens. Reporters and journalists would interview government leaders or their spokespersons and whatever information was gathered would be published in papers or broadcasted through television and radio. But times have changed and in this modern age, there are more sophisticated means that a government can utilize to communicate with its residents.
Many of these communication methods are a result of the introduction of the Internet. Whereas the videos that we used to see were a product of interviews or news reports from broadcasters; nowadays, different departments of the government can take advantage of web-based resources available to them.
Among these are free video hosting and streaming services online should there be an important message that is best communicated to the public in a more personal visual means. There is no need to wait for media coverage as government agencies can initiate video messages that can be uploaded to free hosting video services that anybody can access.
Apart from the ability to post videos that people can view right away, there are also many social networking sites that can also ensure that there is optimum involvement of people to the government activities. And since feedback can be given in real time, the communication becomes more efficient. Government offices usually sign up for an account with social media sites to connect with the public, and in real time. This can contribute to more effective leadership and governance.
Both local and federal government offices also have official websites that anyone can access for whatever purpose. You can go online and use your favorite search engine to locate the government website of the agency you want to communicate with. This way, you can get updated on every possible government branch. You can also send feedback, if there is something that you would want to tell concerned authorities. You will also get information on the phone numbers of different government agencies as well as their social media profile so that you can reach them more easily.
As a whole, government communications systems have become far-reaching because of the Internet. The online resources that the government is making use of currently offer benefits including cost-efficiency and efficiency in delivering services to people.